We’re looking for a person who speaks and writes fluent French and English to jump into a role as our bilingual customer success agent.
This is a full-time position (T4 and CPP/EI contributions provided) with a fixed term of 6 months. If the fit is good, the position will be made full-time permanent.
Checklick is based in Toronto, but our working culture is remote-first. We’re open to hiring to people living anywhere in Canada (preferably in the Eastern time zone). As there may be some occasional travel to Toronto required, proximity to the GTA is also preferred.
The salary for this position is $36,000 per year, plus a $100 per month stipend for your internet and mobile phone expenses.
This position will be partly funded by Canada’s Digital Skills for Youth program, and because of this, you must meet its criteria to apply:
We’re a small company, so you’ll wear many hats! Your primary responsibility will be to respond to support inquiries via email, phone and social media, in both English and French. Specifically, you’ll:
When time permits, you’ll also be tasked with:
You’re a good candidate if you’re:
We’ll be thrilled if you also have one or more of the following skills:
Checklick is a web-platform used by sport organizations to evaluate athlete performance.
Remember when you took swimming lessons as a kid? Remember coming home with a paper report card at the end of the week? Checklick takes that process online, letting coaches use their own mobile devices to track athletes’ progress, and email reports home to parents.
We also sell a full-featured ecommerce add-on to Checklick called Storefront. Storefront lets local sport organizations quickly create a web-presence for their sport activities, accept registrations online, and process credit card and offline payments.
Checklick has over 110,000 users in 30 countries, and Checklick Storefront has seen a 25% year-over-year gross revenue growth since its launch in 2011.
Please send an email to email@example.com with:
There is no deadline to apply, however, we’d like to fill this role immediately, so we’ll be interviewing continuously until we find the right candidate.