Can I have a free trial?

You sure can! We’ll start you off with the an account with all the features for 30 days. We’ll even give you a demo checklist to help you test it out.

What is an evaluator?

In Checklick, an ‘evaluator’ is any person who is able to use a checklist to evaluate someone else. In your organization, you might call them instructors, teachers or coaches.

When does an evaluator count towards my monthly limit?

Evaluators are only counted when they actually perform an evaluation of someone using your checklist. So for example, if you have an evaluator who does an evaluation in January, but not in February, you don’t need to remove him – he won’t be counted because he didn’t evaluate anyone that month.

Are there any limits on the number of evaluations an evaluator can do?

Nope! Once an evaluator performs one evaluation in a month, it doesn’t matter if they do 1 or 1 million evaluations – that evaluator is only counted once.

Are there any other limits on my Checklick account?

Other than your monthly evaluator limit (and the fair use limitations described in our terms of service), there are no other limitations to your Checklick account.

What is ‘checklist licencing’?

Checklick lets you build a checklist and share it with other organizations through licences. For example, if you are a national sport organization, you can create a national training program, and licence it to local training centers. You’re always in control over who is using your checklists, and you are free to charge whatever you wish for your licences.

If I’m just licencing someone else’s checklists, will I be charged anything?

Not by us! If you aren’t making your own checklists, you can leave your evaluator limit at 0, licence another organization’s checklists, and we won’t charge you anything. The organization that made the Checklist, however, may have fees and conditions associated with their checklist, which you’ll be able to review before you licence it.

I’d like to speak with someone to help my organization get started. Can we speak on the phone?

Of course! We have special plans for large organizations, which including phone support, training and a dedicated account manager. We’ll even help you set up and brand your checklists. Contact us to schedule a phone call.

Help! I’m almost at my evaluator limit for the month! What will happen?

Don’t worry – we’ll contact you if you’re getting close your evaluator limit for the month. If you choose not to upgrade your plan, no additional evaluators will be able to evaluate using your checklists. For example, if your evaluator limit is 5, and a 6th evaluator tries to perform an evaluation, we’ll alert them (and you) that your organization has reached its limit. The first 5 evaluators in this example will still be able to evaluate people normally.

My organization doesn’t have a credit card. How else can I pay?

Our subscription fees can be paid by credit card only. For larger organizations, we can also take payment by setting up a preauthorised debit agreement. Contact us for more details.

I want to upgrade my plan. Can I get a credit for the days I haven’t used yet?

Yes you can! Just purchase a higher plan, and we’ll give you a pro-rated credit for the last plan you purchased.

I want to downgrade my plan. Can I get a refund?

We do not offer refunds on downgrades. However, we will give you a pro-rated credit for the unused time on your old plan, which will be used to pay for your new plan. Once your credit runs out, you will be charged again for the new downgraded plan.

I want to stop using Checklick. How do I do that, and what happens to my data?

We’re sorry to see you go. To stop paying for checlick, simply log in and change your evaluator limit to 0. You can also remove your credit card details if you wish. We’ll hang on to your data in accordance with our terms of service and privacy policy (mainly so you can start up again in case you change your mind and want to come back!)

Can I get a refund if I decide to stop using Checklick?

We do not offer refunds.