Last Update: October 14, 2023
Checklick is a web platform used by sport organizations to keep track of athlete information, as well as accept registrations and process payments. These are Checklick’s general Terms of Service, which every person with data in Checklick must understand and agree to.
Checklick has many kinds of users. For example, you may be a person registering via a Storefront site, an athlete being assessed using checklists, or a person managing one or more organizations. However if you use Checklick, you must agree to these entire terms and conditions, as it’s possible that the nature of your use of Checklick may change in the future. That being said, here is a list of the sections of our terms and conditions, organized by the type of user you may be:
By using the Checklick.com web site (“Service”), or any services of Checklick, Inc (“Checklick”), you are agreeing to be bound by the following terms and conditions (“Terms of Service”). If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity, its affiliates and all users who access our services through your account to these terms and conditions, in which case the terms “you” or “your” shall refer to such entity, its affiliates and users associated with it. If you do not have such authority, or if you do not agree with these terms and conditions, you must not accept this agreement and may not use the services.Checklick may make material changes to these Terms from time to time, and your continued use of the Service after any such changes shall constitute your consent to such changes. Any new features that augment or enhance the current Service, including the release of new tools and resources, shall be subject to the Terms of Service. Checklick may make material changes to these Terms from time to time, and your continued use of the Service after any such changes shall constitute your consent to such changes. You can review the most current version of the Terms of Service at any time at https://www.checklick.com/terms. Violation of any of the terms below will result in the termination of your Account. While Checklick prohibits such conduct and Content on the Service, you understand and agree that Checklick cannot be responsible for the Content posted on the Service and you nonetheless may be exposed to such materials. You agree to use the Service at your own risk.
Checklick’s language of service is English and French. While we may offer the web application, help articles and customer support in other languages, we do not guarantee the accuracy or completeness of any content translated from English.
If you are unable to access your account and require assistance, we will proceed in the following order:
Checklick, and all of Checklick’s Storefronts use modern web technologies to ensure the security of our users’ and customers’ information. For this reason, Checklick only officially supports the latest versions of the major browsers: Chrome, Firefox, Safari and Internet Explorer. We recommend using Chrome for the best experience. If you are using an older (or unsupported) browser, Checklick cannot guarantee an optimal, secure and error-free experience.
Checklick, and all of Checklick’s Storefronts use modern web technologies to ensure the security of our users’ and customers’ information. For this reason, Checklick only officially supports the latest versions of the major browsers: Chrome, Firefox, Safari and Internet Explorer. We recommend using Chrome for the best experience. If you are using an older (or unsupported) browser, Checklick cannot guarantee an optimal, secure and error-free experience.
In most cases, Checklick shall be considered to be a data processor, acting under the direction of a data owner. The data owner will vary on a case by case basis, but in most cases, shall be considered to be the owner of the checklist with which an active checklist licence or sublicence is held. In most cases, the data owner is the national sport organization that has partnered with Checklick to deliver evaluation-based programming. If you require clarification on Checklick’s data role as it pertains to GDPR, please contact [email protected].
As a data processor, Checklick receives direction from data owners to process their data. This direction is expressed by the specific service agreements in place between Checklick and data owning organization (generally national sport organizations). The legal basis for Checklick processing the data of each data owner is “legal interest”.
In some cases, Checklick shall be considered a data owner in its own right:
As Checklick is subject to the Canadian Personal Information Protection and Electronic Documents (PIPED) Act, data may be stored and processed in Canada, as permitted by EU Adequacy decisions.
Checklick has no nominated representative acting on their behalf in the EU, as Checklick meets the conditions in Article 27.2.a
Checklick has no Data Protection Officer (DPO), as Checklick does not meet the conditions under Article 37.1 requiring one to be appointed.
The personal data that Checklick stores and processes includes:
As a technical precaution, Checklick maintains daily backups of its database. Daily backups are automatically deleted after 14 days. These backups are encrypted and physically located within the same environment as the primary database.
For security reasons, Checklick cannot disclose the full details of all measures used to secure the storage and transmission of data. However, in general, Checklick:
Any person with personal data stored by Checklick may request a copy of all their data by sending an email to [email protected] . Checklick will respond to this request within 24 hours. In most cases, once a person confirms their request, they will receive a copy of their data within 7 days.
If you choose to move from a paid plan to a free plan, Checklick will retain your information for a reasonable period of time. You will be able to move from a free plan back to a paid plan and continue using your information on Checklick.
To permanently cancel and terminate your account, you must contact us via our support channels, or send an email to [email protected]
If you cancel the Service before the end of your current paid-up month, your cancellation will take effect immediately and you will not be charged again.
To cancel a Managed Service Plan, you must provide written confirmation of the cancellation request 30 days before your subscription end date. The payment agreed upon for the one-year or more subscription is paid in full and your service and payment will be cancelled as of the subscription end date.
Checklick, in its sole discretion, has the right to suspend or terminate your account and refuse any and all current or future use of the Service, or any other Checklick service, for any reason at any time. Such termination of the Service will result in the deactivation or deletion of your Account or your access to your Account, and the forfeiture and relinquishment of all Content in your Account. Checklick reserves the right to refuse service to anyone for any reason at any time.
We claim no intellectual property rights over the material you provide to the Service. Your profile, branding and checklists created remain yours. However, by setting your pages to be viewed publicly, you agree to allow others to view your Content. By setting your repositories to be viewed publicly, you agree to allow others to view and fork your repositories.
Checklick does not pre-screen Content, but Checklick and its designee have the right (but not the obligation) in their sole discretion to refuse or remove any Content that is available via the Service.
You shall defend Checklick against any claim, demand, suit or proceeding made or brought against Checklick by a third-party alleging that Your Content, or Your use of the Service in violation of this Agreement, infringes or misappropriates the intellectual property rights of a third-party or violates applicable law, and shall indemnify Checklick for any damages finally awarded against, and for reasonable attorney’s fees incurred by, Checklick in connection with any such claim, demand, suit or proceeding; provided, that Checklick (a) promptly gives You written notice of the claim, demand, suit or proceeding; (b) gives You sole control of the defence and settlement of the claim, demand, suit or proceeding (provided that You may not settle any claim, demand, suit or proceeding unless the settlement unconditionally releases Checklick of all liability); and (c) provides to You all reasonable assistance, at Your expense.
The look and feel of the Service is copyright ©2015 Checklick Inc. All rights reserved. You may not duplicate, copy, or reuse any portion of the HTML/CSS, Javascript, or visual design elements or concepts without express written permission from Checklick.
Checklick Storefront uses Stripe to process all credit card payments made on your storefront. When you first set up your storefront, you will be asked questions about yourself and your business. Stripe will use this information to create a new Stripe account for you. This information is also used by Stripe for anti-fraud purposes. Once your Stripe account is created, it will be automatically connected to your Checklick Storefront, and for most routine activities, you will be able to use Checklick to manage your entire storefront. You may, however, receive emails from Stripe from time to time. For example, Stripe may email you if a deposit into your bank account failed, or if one of your customers initiated a chargeback on a purchase made on your storefront. If you have any questions about your Stripe account, or how Stripe and Checklick Storefront work together, please contact us at.
It is important that you read and understand Stripe’s Terms of Service. Your continued use of Checklick’s Storefront feature implies your acceptance of both Checklick’s Terms of Service and Stripe’s Terms of service. You do not need to agree to Stripe’s Terms of Service if you wish to use Checklick without the Storefront feature. us at.
The fee to use Checklick’s Storefront feature is 4.9% of the the total of any purchase made plus applicable taxes. The 4.9% fee is inclusive of the payment processing fees charged by Stripe. For example, if a customer makes a purchase that totals $100, their credit card will be charged $100, and $95.10 will be deposited into your bank account. Checklick charges sales tax according to the sales tax for the province in which the Storefront customer is located. Using an example of a $100 purchase being made through a Storefront for which the Organization is located in Ontario, Checklick would charge a sales tax of ($0.64) or 13% HST on the $4.90 Storefront fee. You may also choose to use non credit card payment transactions referred to as Offline payments and may purchase offline payment credits. Offline payment credits do not expire and are non-refundable.
There is a 3.5% Storefront Refund fee for the total refund amount. The refund fee applies to full or partial refunds. Using an example of a $100 refund back to your customer, the customer’s credit card will be credited with the full $100; $95.10 of the original purchase is returned to the customer and the $4.90 Storefront purchase fee charged by Checklick is refunded as well. Checklick will then withdraw $3.50 from your bank account for the 3.5% Checklick refund fee. Applicable sales tax is charged on the refund fee in the same way that sales tax is charged on Storefront purchases.
Checklick Storefront allows you to define taxes yourself, which will be automatically applied to every purchase. It also allows you to set specific items as non-taxable. It is your responsibility to ensure that your storefront is in compliance with any applicable tax law in your jurisdiction.
Checklick Storefront will not accept a purchase for less than $11. If a customer attempts to make a purchase that totals less than $11, the storefront will inform the customer that the purchase is below the $11 minimum. It is your responsibility to ensure that any order on your storefront will not fall below this limit. Please note that discounts on your storefront may cause an order to fall below this limit, even if all of your storefront items have a price above $11.
You authorize Checklick, and their designated financial institutions (including Stripe, VersaPay and the Checklick bank of choice) to directly deposit funds into your bank account. In the unlikely event of a deposit error, or in the case of a refund or chargeback, you authorize Checklick to withdraw funds from your bank account. Checklick agrees to contact you before any funds are withdrawn. This PAD agreement shall remain in effect until Checklick has received an email from you notifying us of your desire to terminate it. For further information on your right to cancel this PAD agreement, contact your financial institution or visit www.cdnpay.ca. You have certain recourse rights if any debit does not comply with this agreement. For example, you have the right to receive reimbursement for any debit that is not authorized or is not consistent with this PAD Agreement.
By default, Stripe consolidates all payments into daily payment periods beginning every Monday at 12:00:00 AM EST. This payout time is subject to change. At the end of each payment period, Stripe will calculate the total amount owing (payments less any refunds, fees or chargebacks) to you and directly deposit this amount into the bank account you provided when you first set up your storefront. Your funds will appear as a credit in your bank account within 7 business days of the conclusion of a payment period. If you wish to change your bank account or the frequency of deposits, you an do so in your Stripe account or please contact us for assistance at [email protected]
In the event that you use the Stripe account that is connected to Checklick Storefront for purposes other than processing Storefront payments through Checklick, Checklick cannot guarantee the accuracy of your payouts and we may not be able to support reconciling your payout discrepancies.
Likewise, if you process payments via your Stripe account that is connected to Checklick instead of through your Storefront, Checklick cannot guarantee the accuracy of your payouts and we may not be able to support reconciling your payout discrepancies.
Storefront payouts are only available for payout schedules that have been set to Automatic. While you may still process transactions on your Storefront, when your payout schedule is set to manual, Checklick cannot display and reconcile your bank payout information with your transactions. You can set your payout schedule to automatic here (https://dashboard.stripe.com/settings/payouts).
If a cardholder who made a payment through your Storefront identifies a payment as fraudulent with their card issuer, the issuer must submit a fraud notification to the card network (in this case, Visa or Mastercard) before the issuer is allowed to initiate a fraud dispute on the payment. This notification is passed from the network to Stripe and then Checklick for that payment and related payments made with the same card. This is referred to as “Early Fraud Warnings” (EFWs). In cases where Checklick is made aware of an EFW, Checklick reserves the right to immediately refund the payment without your approval or any prior notice. Checklick may take this action to prevent any further escalation from a warning to a fraud dispute.
A chargeback is when one of your customers contacts their card-issuing bank and disputes a payment made via your storefront. Chargebacks are detrimental to your and Checklick’s standing with the major credit card providers, and for that reason, we make every effort to prevent them from happening in the first place. In the event that a customer initiates a chargeback, you will be charged applicable fees. Stripe, in accordance with their Terms of Service, will charge a $15 chargeback fee, which may be refunded if the the chargeback is reversed. In addition, Checklick reserves the right to charge a $120 administrative fee for every chargeback initiated, regardless of whether the chargeback is substantiated. Checklick also reserves the right to execute a refund to the customer or, in the event the customer has made reasonable effort to contact your Organization regarding the chargeback and your Organization has not cooperated, Checklick reserves the right to recuperate the chargeback amount by issuing your Organization an invoice or if available, directly withdraw the funds from your bank account via Stripe.
Checklick strives for 100% availability at all times. However, on very rare occasions, your Storefront may become temporarily unavailable, and for this reason we cannot guarantee the availability of your storefront. In such cases, Checklick will do its best to make your storefront available again. However, your use of Checklick Storefront implies your acceptance of this risk, and further implies that you indemnify and hold harmless Checklick for any lost or damages resulting from your storefront becoming unavailable.
In the unlikely event that your storefront violates any laws, or is found to be selling products at a high risk for chargebacks, or for any other reason whatsoever, Checklick reserves the right to temporarily or permanently deactivate your storefront without notice or consent. You agree to indemnify and hold harmless Checklick for any losses or damages result.
